Privacy Policy

Last updated: December 28, 2025

1. Introduction

IOUbase ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account (email address, password, username)
  • Complete your profile (name, business information)
  • Become a creator (business details, contact information)
  • Contact our support team
  • Participate in surveys or promotions

2.2 Information Collected Automatically

When you access the Platform, we automatically collect:

  • Device information (browser type, operating system, device type)
  • Log data (IP address, access times, pages viewed)
  • Usage information (features used, actions taken)
  • Location data (country, region based on IP address)

2.3 Transaction Information

We collect information about your transactions on the Platform, including:

  • Token gifts, and redemptions
  • Token balances and transaction history
  • Parties involved in transactions

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Platform
  • Process transactions and send related information
  • Create and manage your account
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent activities
  • Personalize and improve your experience
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

  • With Other Users: Your username and transaction information may be visible to other users you interact with
  • With Creators: When you receive or redeem tokens, relevant information is shared with the issuing creator
  • With Service Providers: We share information with third-party vendors who perform services on our behalf
  • For Legal Purposes: We may disclose information if required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. You acknowledge and accept that you provide your personal information at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements
  • Maintain business records for legitimate purposes

Transaction records may be retained for longer periods as required by law or for auditing purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@ioubase.com. We may require verification of your identity before processing your request.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze how you use the Platform
  • Improve our services

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Platform.

9. Third-Party Services

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@ioubase.com.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your personal data remains protected in accordance with this Privacy Policy.

12. Disclaimer of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We are not liable for any unauthorized access to, or alteration, theft, or destruction of your data
  • We are not responsible for any data breaches caused by third-party services we integrate with
  • We make no guarantees about the continuous availability or security of the Platform
  • You use the Platform and provide personal information at your own risk

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@ioubase.com

For data protection inquiries: dpo@ioubase.com